By signing the contract form you agree to the following terms and conditions of hire of our services.

Payment of Services

All bookings are subject to a non-refundable deposit of $200.00 at time of booking. The remainder balance is due three days before the event unless stated otherwise on your paperwork or agreed in advance by RichShots. By signing the contract you are partaking in a written contract to agree to pay the full amount of hire as stated on the contract.

Venue Location

It is your responsibility to ensure that all address details of the venue are correct including a full postcode. RichShots cannot be held responsible for any errors or delays resulting from incorrect or missing address details.

Access and Parking at Venue

It is your responsibility to ensure that there is access for us to unload and load at the venue. This includes parking of our vehicle during the unload/loading period. In the instance that the only parking for access is on restricted parking you will be liable for any parking fines that may occur. You should also provide parking spaces for our vehicles, any parking charges are the responsibility of the client.

Events Beyond our Control

RichShots cannot be held responsible for any circumstances that may prevent us from attending your event, these may include but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to the refunding all of monies paid.

Set-up of Services

It is your responsibility to ensure that the venue has agreed for RichShots to be in attendance at their venue at the agreed time. This also includes ensuring that there is access to enter the venue and enough space with a power socket in close proximity of where the services are to be. If there is insufficient space for RichShots to set up you will still be charged the full hire amount. It is your responsibility to inform us of any circumstances that may make setting up take longer, these may include going upstairs, a long distance from unloading area to set-up area, etc. If we are not aware of these and the set-up takes longer than usual your hire period may be used as part of the set-up period.

Hire Period

RichShots will arrive to set up anywhere from 30 minutes to 90 minutes before the agreed time depending on what service has been hired. The hire period will commence from the agreed period of time as per the contract and finish at the agreed time. In the event that RichShots is not ready to commence at the agreed time due to our fault we will still give you the agreed hire period by extending the finishing time of the hire. In the event that the hire does not start at the agreed time as setup has been delayed due to either the venue not allowing access on time or your events are over running the hire will still end as per the agreed time on the contract. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by yourselves or venue the hire will still end as per the agreed time on booking form.